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Innovating under fire

Russia’s invasion has catalysed a wave of Ukrainian innovation—from battlefield tech to civic resilience

November 4, 2024

6 min read

November 4, 2024

6 min read

News last week that Ukraine’s hugely successful Diia app was named by Time magazine as one of its 200 best inventions would have come as no surprise to anyone who has been following the country’s digital transformation over the past few years. 

Diia, launched in 2020, offers Ukrainians a host of public services in a simple, digital format on their mobile phones, from filing taxes to applying for benefits. Digital versions of passports and ID can also be stored in the app.

Vice Prime Minister and Minister of Digital Transformation Mykhailo Fedorov this week reported that the app is now used by more than 21 million people, or more than 56 per cent of the country’s population.

One of its most recent innovations is a function that allows Ukrainians to marry digitally. One partner proposes through the app, and the other is sent a notification. If the second party says yes within 14 days, the two agree on a date for a video call wedding, complete with official, on the Webex platform. 

The system allows couples separated by the war to marry regardless of their physical location—often hundreds or even thousands of miles apart. More than 600 couples have used the service since it was launched in September. 

A hub of tech innovation

The success, and international recognition of Diia is further evidence of how Ukraine continues to innovate despite Russia’s ongoing war on the country. And while much of this innovation has been government led and concentrated on defence tech, the private sector continues to develop in trying circumstances, cementing its reputation as a hub of tech innovation.

Indeed, Ukrainian start-ups are not only surviving but thriving, continuing to draw the interest of global investors. Russia’s war has accelerated problem-solving, particularly in sectors crucial to both wartime and civilian resilience, like cybersecurity, artificial intelligence, and logistics.  

One of these start-ups is Kyiv-based Reface, an AI-powered app that allows users to swap faces in videos and photos, and which exemplifies a successful Ukrainian export, even amidst an ongoing war. Reface attracted significant attention when it first launched in 2018, but its value has only increased as AI has rapidly gained popularity globally.

Its face-swapping technology has been repurposed to create critical, impactful content during the war, raising awareness about Ukraine’s situation and innovating new digital ways to maintain morale and unity. Investors have remained interested, with Reface securing 5.5 million US dollars in seed funding from Andreessen Horowitz and other global VCs. By enabling creative content sharing, Reface continues to expand its reach in a world increasingly enchanted by interactive and personalised media. 

In wartime Ukraine, security is paramount, and Ajax Systems, a home security and smart alarm company based in Kyiv, has thrived by addressing this need. The conflict has highlighted the importance of robust security systems, and Ajax’s products have been put to the test on home soil.

The company, known for its user-friendly app and high-quality equipment, has expanded rapidly throughout Europe, capitalising on the increased demand for comprehensive security solutions. Its security systems are now also available in the United States. Ajax’s ability to operate and innovate in a war zone has inspired investor confidence, leading to its successful Series A and B rounds worth more than 11 million US dollars, which have helped it scale manufacturing and R&D. 

Ukrainian defence tech start-up Swarmer, which specialises in automated solutions for coordinated groups of drones, closed a 2.7 million US dollars seed funding round in August, led by US defence technology company R-G.AI.

Swarmer says its technology is already being used by combat units in the armed forces. In the future, the development will be scaled up for implementation in the defence strategies of democratic countries around the world.

Resilience in uncertain times

The pet tech start-up Petcube has managed to secure for itself a unique position, blending technology and pet care in a way that resonates with pet owners globally. Known for its interactive pet cameras that allow remote communication, Petcube has turned into a lifeline for Ukrainians separated from their pets due to the conflict.

The surge in remote pet care demand has helped Petcube continue expanding, winning new funding rounds even as the war disrupted supply chains and operations.

Backed by Almaz Capital and Y Combinator, amongst others, Petcube has successfully proven that adaptability can turn challenges into growth opportunities. By developing features that address the needs of pet owners in crisis, Petcube has shown that empathy-driven technology resonates with users—and investors. 

As Ukraine’s economy and banking infrastructure face ongoing threats, start-ups like Finmap have stepped in to provide essential tools for businesses navigating these turbulent times. Finmap offers real-time cash flow management solutions for SMEs, an invaluable service for enterprises grappling with economic disruptions. Ukrainian entrepreneurs are drawn to Finmap’s platform, which provides a comprehensive, easy-to-use interface for managing finances in uncertain environments.

As global investors look to support Ukraine’s economic stability, Finmap has successfully attracted funding, including one million euros last year in a round led by SMOK Ventures. The company’s growth is a testament to the demand for fintech solutions that can stabilise businesses in uncertain times. 

How war has catalysed Ukrainian innovation 

The Russian invasion has presented profound difficulties, but it has also spurred unprecedented resilience in Ukraine’s tech ecosystem.  

With access to traditional resources limited, Ukrainian start-ups have turned to international partnerships, tapped into remote working models, and increasingly leveraged AI and blockchain technologies to fill critical infrastructure gaps.  

The war has heightened Ukraine’s focus on cybersecurity, fintech, and scalable SaaS platforms, leading to a steady flow of investor interest despite the risks. 

Ukraine’s ability to innovate and adapt under pressure has redefined what resilience looks like. These start-ups not only reflect a nation’s grit but also signal a long-term transformation in how tech ecosystems can thrive in adverse conditions.  

As the global community watches, Ukraine’s tech sector will likely continue to grow, with each investment serving as a vote of confidence in the country’s future and its strategic importance in the global tech landscape.

Marek Grzegorczyk

Marek Grzegorczyk

Marek Grzegorczyk is an analyst at Reinvantage.

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Case study: Global technology company

1. The Client

A global technology company operating across EMEA, with a regional HQ in Istanbul. The company manages 20+ markets, handling everything from brand campaigns to strategic partnerships.

Role we worked with: The EMEA Head of Marketing (supported by two regional managers).

2. The Challenge

Despite strong products and a respected global brand, the regional team was struggling with:

  • Misaligned strategy across markets → campaigns executed with inconsistent narratives.
  • Slowed growth → lead generation plateaued despite increasing spend.
  • Internal friction → marketing, sales, and product teams disagreed on KPIs and priorities.

Traditional fixes (more meetings, more reporting) only created more noise.

3. The Sprint

We ran a 10-day Remote Reinvention Sprint with the regional HQ team.

  • Day 1–3: Intake → Reviewed decks, campaign data, and plans.
  • Day 4: Sprint Session (90 mins) → Breakthroughs:
    • Sales and marketing had different definitions of “qualified lead.”
    • 40% of spend was going into low-potential markets.
    • The team assumed the problem was lack of budget, but it was actually lack of alignment.
  • Day 5–10: Synthesis → Insights distilled into a Clarity Brief + Insight Canvas.
4. The Breakthrough

The Sprint uncovered that the issue wasn’t budget, but fragmentation.
Three sharp insights unlocked a way forward:

  1. Unified KPIs bridging marketing + sales.
  2. Market prioritisation → shifting budget to 5 high-potential markets.
  3. Simplified narrative → one EMEA core story, locally adaptable.
By just realigning resources and focus, the client could unlock an estimated £250,000 in efficiency gains within the next 12 months — far exceeding the Sprint’s value guarantee. The path to higher returns was already inside the business, hidden by misalignment.
5. From Sprint to Action (4 Pillars Applied)

With clarity secured, Reinvantage didn’t suggest “more projects.”

Instead, we used the Sprint findings to create laser-focused next steps — drawing only from the areas that would deliver the most impact:

  • Readiness → Alignment workshops for sales + marketing teams. New playbooks clarified “qualified lead” definitions and reduced internal disputes.
  • Foresight → A market-opportunity scan identified which 5 countries would deliver the highest ROI, removing the guesswork from allocation.
  • Growth → Guided the reallocation of €2M budget and designed a phased rollout strategy that protected risk while maximising return.
  • Positioning → Built a messaging framework balancing global consistency with local nuance, ensuring campaigns spoke with one clear voice.

Because the Sprint had stripped away noise, these actions weren’t generic consulting ideas — they were directly tied to the breakthroughs.

6. The Results
  • +28% increase in qualified leads across the region.
  • 30% faster campaign rollout due to streamlined approvals.
  • Budget efficiency gains → €2M redirected from low-return to high-potential markets.
  • Internal cohesion → marketing + sales now use a single shared dashboard.
The client came in believing they needed more budget.
The Sprint revealed that what they really needed was clarity and alignment.

With that clarity, the four pillars became not theory, but practical tools to deliver measurable impact.

The Sprint guaranteed at least £20,000 in value — but in this case, it helped unlock more than 10x that within six months.

Case study: Regional VC fund & accelerator

1. The Client

A regional venture capital fund and accelerator focused on early-stage tech start-ups in the Baltics and Central Europe.

The fund had raised a new round and was under pressure to deliver stronger returns while also building its reputation as the go-to platform for founders.

Role we worked with: Managing Partner, supported by the Head of Portfolio Development.

2. The Challenge

Despite a promising portfolio, results were uneven.

Key issues:

  • Scattered portfolio support → no consistent playbook for start-ups, every partner did things differently.
  • Weak differentiation → founders and co-investors saw the fund as “one of many” in the region.
  • Stretched team → too many small bets, not enough clarity on which companies to double down on.

The leadership team knew something was off, but disagreed on whether the issue was pipeline quality, market conditions, or internal capacity.

3. The Sprint

We ran a 10-day Remote Reinvention Sprint with the partners and portfolio team.

  • Day 1–3: Intake → Reviewed pitch decks, pipeline funnel data, and start-up performance reports.
  • Day 4: Sprint Session (90 mins) → Breakthroughs:
    • No shared definition of a “high-potential founder.”
    • Support resources were spread too thin across the portfolio.
    • The fund’s positioning was more reactive than proactive — it didn’t own a distinctive narrative in the market.
  • Day 5–10: Synthesis → Insights consolidated into a Clarity Brief + Insight Canvas.
4. The Breakthrough

The Sprint revealed that the challenge wasn’t pipeline quality — it was lack of focus and positioning.

Three core insights provided the turning point:

  1. Portfolio Prioritisation Framework → defined clear criteria for where to double down.
  2. Founder Success Playbook → standardised support model for portfolio companies.
  3. Differentiated Narrative → repositioned the fund as “the accelerator of reinvention-ready founders.”
These shifts alone gave the fund a path to add an estimated £2M+ in portfolio value over the following 18 months, by concentrating capital and resources where they could move the needle most.
5. From Sprint to Action (4 Pillars Applied)

With clarity from the Sprint, Reinvantage created a tailored support plan:

  • Readiness → Coached partners on using the new prioritisation framework and trained the team on deploying the Founder Success Playbook.
  • Foresight → Ran scenario analysis on regional tech trends, helping the fund anticipate where capital would flow next.
  • Growth → Guided resource reallocation across the portfolio and supported new co-investor pitches for top-performing start-ups.
  • Positioning → Crafted a sharper brand story for the fund, positioning it as the reinvention partner for globally minded founders.
6. The Results
  • 10 portfolio companies onboarded to the new Playbook → greater consistency of support.
  • Raised follow-on capital for 3 top start-ups with the new prioritisation framework.
  • +26% increase in inbound deal flow from founders citing the fund’s new positioning.
  • Stronger internal cohesion → partners aligned on where to focus resources.
The client thought the problem was pipeline quality.
The Sprint showed it was actually lack of clarity and focus inside the firm.

By applying the four pillars, Reinvantage helped turn scattered effort into concentrated value creation.

The Sprint guaranteed at least £20,000 in value; here it set the stage for multi-million-pound upside in portfolio growth.

Case study: International impact Organisation

1. The Client

A large international impact organisation focused on entrepreneurship and economic empowerment.
The organisation runs multi-country programmes across Eastern Europe and Central Asia, often in partnership with global donors and corporate sponsors.

Role we worked with: Senior Programme Director, responsible for regional coordination.

2. The Challenge

The organisation had launched a flagship regional initiative supporting women entrepreneurs, but the programme was underperforming.

Key issues:

  • Fragmented delivery → each country office interpreted the programme differently.
  • Donor frustration → reporting lacked consistency and clear impact metrics.
  • Lost momentum → staff energy was spent on administration rather than scaling success stories.

Traditional programme reviews had produced long reports, but no real alignment or action.

3. The Sprint

We ran a 10-day Remote Reinvention Sprint with the regional leadership team and representatives from two country offices.

  • Day 1–3: Intake → Reviewed donor reports, programme KPIs, and field feedback.
  • Day 4: Sprint Session (90 mins) → Breakthroughs:
    • Donors cared about quantifiable outcomes, but reporting focused on stories.
    • Staff were duplicating efforts across countries, wasting time and resources.
    • The initiative lacked a clear theory of change — everyone described its purpose differently.
  • Day 5–10: Synthesis → Insights distilled into a Clarity Brief + Insight Canvas.
4. The Breakthrough

The Sprint revealed that the issue wasn’t donor pressure or programme design — it was a lack of shared framework and alignment.

Three critical insights reshaped the path forward:

  1. One Unified Theory of Change → agreed narrative for why the programme exists.
  2. Core Impact Metrics → clear, comparable KPIs across all countries.
  3. Smart Resource Sharing → digital hub to stop duplication and accelerate knowledge flow.
By eliminating duplicated reporting and clarifying what success looks like, the client saw they could save the equivalent of £100,000 in staff time annually — while also unlocking stronger donor confidence and follow-on funding opportunities.
5. From Sprint to Action (4 Pillars Applied)

Armed with Sprint clarity, Reinvantage proposed a laser-focused support plan:

  • Readiness → Trained programme leads on using the new metrics and integrated them into existing workflows.
  • Foresight → Analysed donor trends and expectations, aligning the initiative with the next funding cycle.
  • Growth → Developed a funding case based on the new unified theory of change, securing higher renewal chances.
  • Positioning → Crafted a regional success narrative and storytelling toolkit, helping them showcase results consistently across markets.
6. The Results
  • 30% less time spent on reporting → freed capacity for programme delivery.
  • Donor satisfaction improved → positive feedback on the clarity of impact evidence.
  • Secured new funding commitment → one major donor increased their contribution by 20%.
  • Stronger internal morale → staff felt they were working with clarity, not chaos.
The client thought it needed better donor management.
The Sprint revealed it needed a shared foundation across its teams.

By anchoring on the four pillars, Reinvantage turned alignment into efficiency gains and fresh funding opportunities.

The Sprint guaranteed at least £20,000 in value; here it unlocked both six-figure savings and future-proofed funding.

Case study: National digital development agency

1. The Client

A national digital development agency tasked with driving the government’s digital transformation agenda, including e-services, citizen portals, and smart city pilots.

Role we worked with: Director of Digital Transformation, supported by IT and service delivery leads from three ministries.

2. The Challenge

The agency had strong political backing but faced hurdles in implementation.

Key issues:

  • Siloed projects → each ministry developed digital tools independently, leading to duplication.
  • Citizen frustration → services were digital in name, but still required multiple logins and offline steps.
  • Funding pressure → international partners demanded clearer impact in the short term.

The agency wanted to accelerate momentum but struggled to get alignment across ministries.

3. The Sprint

We ran a 14-day Immersive Reinvention Sprint with the agency’s leadership and digital focal points from three ministries.

  • Day 1–3: Intake → Reviewed strategy docs, donor reports, and citizen feedback data.
  • Day 4: Immersive Sprint Session (half-day) → Breakthroughs:
    • Each ministry had different definitions of “digital service.”
    • 20% of budget was going into overlapping pilot projects.
    • Citizens’ top frustrations were known — but not prioritised.
  • Day 5–14: Synthesis → Insights consolidated into a Clarity Brief + Insight Canvas.
4. The Breakthrough

The Sprint revealed that the biggest blocker wasn’t lack of funding, but lack of shared priorities.

Three practical insights stood out:

  1. One Definition of Digital Service → agreed across ministries.
  2. Quick-Win Prioritisation → focus on top 3 citizen pain points (ID renewal, business registration, healthcare booking).
  3. Shared Resource Map → pool budgets to eliminate duplication.
These changes alone allowed the agency to unlock £75,000 in immediate savings and deliver 2–3 visible improvements in the next quarter — meeting donor expectations and building citizen trust.
5. From Sprint to Action (4 Pillars Applied)

Based on the Sprint clarity, Reinvantage proposed a modest, targeted package of support:

  • Readiness → Facilitated inter-ministerial workshops to embed the “one digital service” definition.
  • Foresight → Analysed citizen feedback trends to shape the quick-win roadmap.
  • Growth → Supported the reallocation of funds to joint projects, reducing overlap.
  • Positioning → Crafted a communication plan highlighting early digital wins to donors and citizens.
6. The Results
  • 2 pilot services integrated into the central portal (ID renewal + healthcare booking).
  • Budget savings of £75,000 from eliminating overlapping projects.
  • Citizen satisfaction up modestly → call centre complaints on digital services dropped by 12%.
  • Donor confidence improved → short-term impact report received positive feedback.
The client thought it needed more funding and bigger projects.
The Sprint revealed it first needed clarity and alignment.

By applying the four pillars to a targeted scope, Reinvantage helped deliver visible results within a single quarter — proving progress to citizens and donors and laying the groundwork for deeper transformation.