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Leading in the age of polycrisis

Future politicians and mandarins must be comfortable navigating ambiguity

December 8, 2025

6 min read

December 8, 2025

6 min read

Photo: Dreamstime.

Democracies today operate in a landscape that feels fundamentally altered. What once came as isolated crises has coalesced into overlapping waves of disruption. The polycrisis is not a slogan; it is the structural condition of contemporary governance. And the permacrisis, the sense of chronic instability, creates a world in which public institutions must absorb shocks while still projecting coherence, confidence, and direction.

The result is a paradox: citizens demand more from politics and administration than ever before, precisely at the moment when these systems are under the most stress. Trust fractures, disappointment accumulates, and expectations rise faster than institutional capacity. In this environment, the question of how we cultivate the next generation of public leaders becomes existential.

Preserving what has always worked

Before speaking of reinvention, we must recognise the deep value of traditions that built strong states and effective political cultures. Meritocratic civil services continue to be pillars of stability in every successful democracy, from Singapore to Germany. Youth political organisations, often underestimated, remain essential spaces where future leaders acquire the instincts and craft of politics. Their training academies remain essential, covering ideology, communications, strategy, as critical pillars. Exposure to international environments, cross-sector rotation, and rigorous academic training have shaped many of the world’s most resilient administrators and policymakers.

These classical elements represent continuity, discipline, and the professional ethos of governance. They have produced generations capable of navigating complexity. Abandoning them would weaken the state rather than modernise it. Reinvention must therefore begin with preservation: keeping the core, even as we redesign the surrounding architecture.

Why the old tools are no longer enough

However, the nature of today’s crises has outgrown the capabilities of traditional training. Public leaders now operate in an environment where uncertainty is constant, information flows at destabilising speed, and public opinion can pivot in minutes. The media ecosystem punishes hesitation; digital platforms amplify both real mistakes and perceived ones; and governing under pressure has become the rule, not the exception.

This means that the classical curriculum of political apprenticeship—law, economics, bureaucracy, public management—must be complemented by new competencies. Crisis literacy becomes as important as legal literacy. Psychological resilience becomes as essential as administrative skill. Digital awareness becomes inseparable from policy design. The public leader who cannot understand cyber risk, algorithmic influence, or the dynamics of misinformation will find themselves governing blindfolded.

In short, the capabilities required of leaders have multiplied, while the training paths have not evolved at the same pace.

The new competencies of next-generation public leadership

Reinvention begins with acknowledging what leadership now requires. Future politicians and mandarins must be comfortable navigating ambiguity, managing cascading crises, and making decisions under pressure without losing public trust. They must learn to communicate strategically in moments of crisis, not merely govern administratively in times of calm. This is valid for democracies but also for non democratic regimes, neither may be spared from Gen Z protests (as we saw in 2024-25)—and wider regime consequences—unless they reform to keep pace with the times.

Equally important is psychological durability. The emotional toll of polycrisis governance is enormous, and civil services around the world increasingly recognise that resilience is not a personal trait but a professional necessity. Leadership coaching, behavioural insights, and training for decision-making under stress should become embedded elements of public service development. You can’t have competent governance without competent political leaders and civil servants, one needs the other for policy acumen and smart decision making.

Digital and technological fluency must be non-negotiable. Governance now unfolds in a digital arena where citizens form identities, receive information, mobilise, or fragment. The leader of tomorrow must understand data, cybersecurity, AI ethics, platform dynamics, and digital opportunity—not as technicalities delegated to specialists, but as central components of statecraft.

Finally, next-generation leadership requires a comfort with collaboration. The age of hierarchical, siloed governance is fading. Today’s challenges demand polycentric solutions—alliances with the private sector, universities, local authorities, international bodies, and civic networks. The skill of orchestrating such ecosystems becomes as vital as the capacity to design laws.

Reinventing institutions

One of the most powerful lessons of this era is that stability does not come from resisting change, but from adapting intelligently to it. For things to stay the same, we must change, as a famous book line said. Institutions that cling to rigid processes lose relevance; those that embrace innovation and controlled experimentation gain resilience. Reinvention must therefore extend beyond individuals into systems.

Public administrations need spaces for experimentation—innovation labs, agile policy units, pilot programmes, and rapid feedback loops. Recruitment must valorise adaptability and curiosity, not only seniority. Training must encourage imaginative problem-solving, not rote conformity. And organisational culture must promote learning, not fear of mistakes. The goal is not to disrupt the state but to make it more capable of learning—thus more capable of leading.

The risk of doing nothing

If we fail to reinvent our political and administrative talent, the consequences will be felt not just in government performance, but in democratic legitimacy. Young citizens increasingly perceive politics as unresponsive and institutions as outdated. Faced with bureaucracies that cannot adapt and political actors who appear overwhelmed, they disengage. This is how democracies lose a generation. Once trust erodes, rebuilding it becomes a generational project. Preventing this decline is far easier than reversing it. Reinvention is therefore not a luxury, but a defensive action in favour of democracy’s continuity.

In conclusion, reinvention is an imperative. Political and mandarin upgrade is ultimately an investment in the future of governance: it’s about having countries run well despite of so many pressures, it’s governance with 21st century characteristics. We must keep the classical pillars that have always worked—meritocracy, early leadership formation, intellectual discipline—while adding the competencies the 21st century now demands. Crisis navigation, digital literacy, psychological resilience, collaborative diplomacy, and an innovative spirit must become part of the new DNA of public leadership.

Reinventing the next generation is not about producing flawless leaders. It is about preparing grounded, adaptive, capable individuals who can govern through turbulence without sacrificing legitimacy or trust. In the age of polycrisis, leadership is not simply an occupation; it is a form of democratic resilience. The future will belong to countries that understand this truth and act on it. And the next generation will remember not the crises themselves, but whether their leaders were ready for them.

Photo: Dreamstime.

Radu Magdin

Radu Magdin

Strategic communications analyst, consultant and former prime ministerial advisor in Romania and Moldova.

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Case study: Global technology company

1. The Client

A global technology company operating across EMEA, with a regional HQ in Istanbul. The company manages 20+ markets, handling everything from brand campaigns to strategic partnerships.

Role we worked with: The EMEA Head of Marketing (supported by two regional managers).

2. The Challenge

Despite strong products and a respected global brand, the regional team was struggling with:

  • Misaligned strategy across markets → campaigns executed with inconsistent narratives.
  • Slowed growth → lead generation plateaued despite increasing spend.
  • Internal friction → marketing, sales, and product teams disagreed on KPIs and priorities.

Traditional fixes (more meetings, more reporting) only created more noise.

3. The Sprint

We ran a 10-day Remote Reinvention Sprint with the regional HQ team.

  • Day 1–3: Intake → Reviewed decks, campaign data, and plans.
  • Day 4: Sprint Session (90 mins) → Breakthroughs:
    • Sales and marketing had different definitions of “qualified lead.”
    • 40% of spend was going into low-potential markets.
    • The team assumed the problem was lack of budget, but it was actually lack of alignment.
  • Day 5–10: Synthesis → Insights distilled into a Clarity Brief + Insight Canvas.
4. The Breakthrough

The Sprint uncovered that the issue wasn’t budget, but fragmentation.
Three sharp insights unlocked a way forward:

  1. Unified KPIs bridging marketing + sales.
  2. Market prioritisation → shifting budget to 5 high-potential markets.
  3. Simplified narrative → one EMEA core story, locally adaptable.
By just realigning resources and focus, the client could unlock an estimated £250,000 in efficiency gains within the next 12 months — far exceeding the Sprint’s value guarantee. The path to higher returns was already inside the business, hidden by misalignment.
5. From Sprint to Action (4 Pillars Applied)

With clarity secured, Reinvantage didn’t suggest “more projects.”

Instead, we used the Sprint findings to create laser-focused next steps — drawing only from the areas that would deliver the most impact:

  • Readiness → Alignment workshops for sales + marketing teams. New playbooks clarified “qualified lead” definitions and reduced internal disputes.
  • Foresight → A market-opportunity scan identified which 5 countries would deliver the highest ROI, removing the guesswork from allocation.
  • Growth → Guided the reallocation of €2M budget and designed a phased rollout strategy that protected risk while maximising return.
  • Positioning → Built a messaging framework balancing global consistency with local nuance, ensuring campaigns spoke with one clear voice.

Because the Sprint had stripped away noise, these actions weren’t generic consulting ideas — they were directly tied to the breakthroughs.

6. The Results
  • +28% increase in qualified leads across the region.
  • 30% faster campaign rollout due to streamlined approvals.
  • Budget efficiency gains → €2M redirected from low-return to high-potential markets.
  • Internal cohesion → marketing + sales now use a single shared dashboard.
The client came in believing they needed more budget.
The Sprint revealed that what they really needed was clarity and alignment.

With that clarity, the four pillars became not theory, but practical tools to deliver measurable impact.

The Sprint guaranteed at least £20,000 in value — but in this case, it helped unlock more than 10x that within six months.

Case study: Regional VC fund & accelerator

1. The Client

A regional venture capital fund and accelerator focused on early-stage tech start-ups in the Baltics and Central Europe.

The fund had raised a new round and was under pressure to deliver stronger returns while also building its reputation as the go-to platform for founders.

Role we worked with: Managing Partner, supported by the Head of Portfolio Development.

2. The Challenge

Despite a promising portfolio, results were uneven.

Key issues:

  • Scattered portfolio support → no consistent playbook for start-ups, every partner did things differently.
  • Weak differentiation → founders and co-investors saw the fund as “one of many” in the region.
  • Stretched team → too many small bets, not enough clarity on which companies to double down on.

The leadership team knew something was off, but disagreed on whether the issue was pipeline quality, market conditions, or internal capacity.

3. The Sprint

We ran a 10-day Remote Reinvention Sprint with the partners and portfolio team.

  • Day 1–3: Intake → Reviewed pitch decks, pipeline funnel data, and start-up performance reports.
  • Day 4: Sprint Session (90 mins) → Breakthroughs:
    • No shared definition of a “high-potential founder.”
    • Support resources were spread too thin across the portfolio.
    • The fund’s positioning was more reactive than proactive — it didn’t own a distinctive narrative in the market.
  • Day 5–10: Synthesis → Insights consolidated into a Clarity Brief + Insight Canvas.
4. The Breakthrough

The Sprint revealed that the challenge wasn’t pipeline quality — it was lack of focus and positioning.

Three core insights provided the turning point:

  1. Portfolio Prioritisation Framework → defined clear criteria for where to double down.
  2. Founder Success Playbook → standardised support model for portfolio companies.
  3. Differentiated Narrative → repositioned the fund as “the accelerator of reinvention-ready founders.”
These shifts alone gave the fund a path to add an estimated £2M+ in portfolio value over the following 18 months, by concentrating capital and resources where they could move the needle most.
5. From Sprint to Action (4 Pillars Applied)

With clarity from the Sprint, Reinvantage created a tailored support plan:

  • Readiness → Coached partners on using the new prioritisation framework and trained the team on deploying the Founder Success Playbook.
  • Foresight → Ran scenario analysis on regional tech trends, helping the fund anticipate where capital would flow next.
  • Growth → Guided resource reallocation across the portfolio and supported new co-investor pitches for top-performing start-ups.
  • Positioning → Crafted a sharper brand story for the fund, positioning it as the reinvention partner for globally minded founders.
6. The Results
  • 10 portfolio companies onboarded to the new Playbook → greater consistency of support.
  • Raised follow-on capital for 3 top start-ups with the new prioritisation framework.
  • +26% increase in inbound deal flow from founders citing the fund’s new positioning.
  • Stronger internal cohesion → partners aligned on where to focus resources.
The client thought the problem was pipeline quality.
The Sprint showed it was actually lack of clarity and focus inside the firm.

By applying the four pillars, Reinvantage helped turn scattered effort into concentrated value creation.

The Sprint guaranteed at least £20,000 in value; here it set the stage for multi-million-pound upside in portfolio growth.

Case study: International impact Organisation

1. The Client

A large international impact organisation focused on entrepreneurship and economic empowerment.
The organisation runs multi-country programmes across Eastern Europe and Central Asia, often in partnership with global donors and corporate sponsors.

Role we worked with: Senior Programme Director, responsible for regional coordination.

2. The Challenge

The organisation had launched a flagship regional initiative supporting women entrepreneurs, but the programme was underperforming.

Key issues:

  • Fragmented delivery → each country office interpreted the programme differently.
  • Donor frustration → reporting lacked consistency and clear impact metrics.
  • Lost momentum → staff energy was spent on administration rather than scaling success stories.

Traditional programme reviews had produced long reports, but no real alignment or action.

3. The Sprint

We ran a 10-day Remote Reinvention Sprint with the regional leadership team and representatives from two country offices.

  • Day 1–3: Intake → Reviewed donor reports, programme KPIs, and field feedback.
  • Day 4: Sprint Session (90 mins) → Breakthroughs:
    • Donors cared about quantifiable outcomes, but reporting focused on stories.
    • Staff were duplicating efforts across countries, wasting time and resources.
    • The initiative lacked a clear theory of change — everyone described its purpose differently.
  • Day 5–10: Synthesis → Insights distilled into a Clarity Brief + Insight Canvas.
4. The Breakthrough

The Sprint revealed that the issue wasn’t donor pressure or programme design — it was a lack of shared framework and alignment.

Three critical insights reshaped the path forward:

  1. One Unified Theory of Change → agreed narrative for why the programme exists.
  2. Core Impact Metrics → clear, comparable KPIs across all countries.
  3. Smart Resource Sharing → digital hub to stop duplication and accelerate knowledge flow.
By eliminating duplicated reporting and clarifying what success looks like, the client saw they could save the equivalent of £100,000 in staff time annually — while also unlocking stronger donor confidence and follow-on funding opportunities.
5. From Sprint to Action (4 Pillars Applied)

Armed with Sprint clarity, Reinvantage proposed a laser-focused support plan:

  • Readiness → Trained programme leads on using the new metrics and integrated them into existing workflows.
  • Foresight → Analysed donor trends and expectations, aligning the initiative with the next funding cycle.
  • Growth → Developed a funding case based on the new unified theory of change, securing higher renewal chances.
  • Positioning → Crafted a regional success narrative and storytelling toolkit, helping them showcase results consistently across markets.
6. The Results
  • 30% less time spent on reporting → freed capacity for programme delivery.
  • Donor satisfaction improved → positive feedback on the clarity of impact evidence.
  • Secured new funding commitment → one major donor increased their contribution by 20%.
  • Stronger internal morale → staff felt they were working with clarity, not chaos.
The client thought it needed better donor management.
The Sprint revealed it needed a shared foundation across its teams.

By anchoring on the four pillars, Reinvantage turned alignment into efficiency gains and fresh funding opportunities.

The Sprint guaranteed at least £20,000 in value; here it unlocked both six-figure savings and future-proofed funding.

Case study: National digital development agency

1. The Client

A national digital development agency tasked with driving the government’s digital transformation agenda, including e-services, citizen portals, and smart city pilots.

Role we worked with: Director of Digital Transformation, supported by IT and service delivery leads from three ministries.

2. The Challenge

The agency had strong political backing but faced hurdles in implementation.

Key issues:

  • Siloed projects → each ministry developed digital tools independently, leading to duplication.
  • Citizen frustration → services were digital in name, but still required multiple logins and offline steps.
  • Funding pressure → international partners demanded clearer impact in the short term.

The agency wanted to accelerate momentum but struggled to get alignment across ministries.

3. The Sprint

We ran a 14-day Immersive Reinvention Sprint with the agency’s leadership and digital focal points from three ministries.

  • Day 1–3: Intake → Reviewed strategy docs, donor reports, and citizen feedback data.
  • Day 4: Immersive Sprint Session (half-day) → Breakthroughs:
    • Each ministry had different definitions of “digital service.”
    • 20% of budget was going into overlapping pilot projects.
    • Citizens’ top frustrations were known — but not prioritised.
  • Day 5–14: Synthesis → Insights consolidated into a Clarity Brief + Insight Canvas.
4. The Breakthrough

The Sprint revealed that the biggest blocker wasn’t lack of funding, but lack of shared priorities.

Three practical insights stood out:

  1. One Definition of Digital Service → agreed across ministries.
  2. Quick-Win Prioritisation → focus on top 3 citizen pain points (ID renewal, business registration, healthcare booking).
  3. Shared Resource Map → pool budgets to eliminate duplication.
These changes alone allowed the agency to unlock £75,000 in immediate savings and deliver 2–3 visible improvements in the next quarter — meeting donor expectations and building citizen trust.
5. From Sprint to Action (4 Pillars Applied)

Based on the Sprint clarity, Reinvantage proposed a modest, targeted package of support:

  • Readiness → Facilitated inter-ministerial workshops to embed the “one digital service” definition.
  • Foresight → Analysed citizen feedback trends to shape the quick-win roadmap.
  • Growth → Supported the reallocation of funds to joint projects, reducing overlap.
  • Positioning → Crafted a communication plan highlighting early digital wins to donors and citizens.
6. The Results
  • 2 pilot services integrated into the central portal (ID renewal + healthcare booking).
  • Budget savings of £75,000 from eliminating overlapping projects.
  • Citizen satisfaction up modestly → call centre complaints on digital services dropped by 12%.
  • Donor confidence improved → short-term impact report received positive feedback.
The client thought it needed more funding and bigger projects.
The Sprint revealed it first needed clarity and alignment.

By applying the four pillars to a targeted scope, Reinvantage helped deliver visible results within a single quarter — proving progress to citizens and donors and laying the groundwork for deeper transformation.

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