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Poland’s opportunity

Microsoft’s investment in Poland will accelerate the country’s transformation

April 28, 2023

6 min read

April 28, 2023

6 min read

Microsoft on April 26 announced the opening of its newest trusted cloud region, the first in Central and Eastern Europe, located in Poland.

Microsoft’s Polish cloud region consists of three independent physical locations around Warsaw, each consisting of one or more datacentres. Offering the highest standards of security, privacy and regulatory-compliant data storage in the country, the launch is a continuation of the company’s more than 30-year engagement with Poland and a commitment to continue to support the country’s technological development of society, business and the economy.

“Microsoft’s investment in Poland will accelerate our country’s transformation into a technology hub for the Central and Eastern European region,” says Polish Prime Minister Mateusz Morawiecki.

“Thanks to the development of the Polish Digital Valley, hundreds of engineers and developers will be able to play a key role in the global economy without leaving the country. This is responsible development,” Morawiecki adds, suggesting that in times of economic and geopolitical uncertainty, it is also very important to maintain the highest standards of data storage security.

“Building resilience in this regard is crucial for the Polish economy and society,” says Morawiecki.

Digitisation: Transforming Poland’s organisations

The opening of the Polish cloud region comes as a response to growing demand for high-performance computing (HPC) and fast and reliable access to Microsoft Cloud services.

The cloud is a crucial contributor to accelerating the digitisation and developing digital competence of Polish businesses and the overall economy, as well as strengthening their resilience in times of economic and geopolitical uncertainty.

“The essentials to a successful transformation are trust, security and innovation, which are the foundations for the successful development of the economy. I am glad that Microsoft has been investing in Poland’s development for several decades,” says Mark Brzezinski, US Ambassador to Poland.

According to the 2023 PwC CEO survey, 54 per cent of CEOs in Poland believe that their companies will not be profitable within 10 years if they do not transform. Investing in automation, upskilling, cloud, AI and other advanced digital technologies are key priorities for this year.

The Microsoft Cloud can support these digital transformations with access to technologies, such as Microsoft Azure, Microsoft 365, Dynamics 365 and Power Platform services, available in the Polish cloud region.

“Connecting Poland to the largest trusted global cloud infrastructure is significant support for the resilience of the country, society and organisations, and the development of the Polish Digital Valley,” says Ralph Haupter, President, EMEA, Microsoft.

“One of the main elements of strengthening this resilience is raising digital competence in the country. Microsoft has skilled more than 430,000 IT professionals, business representatives, partners and students since this investment was announced in 2020. Everyone will need digital skills to pursue in-demand roles and build livelihoods in the changing economy so it’s an area where we can help more people get better jobs.”

Security: A cloud shield for Poland

Digital security is a key area for building the resilience of Poland and its local organisations. The opening of the local cloud computing region integrates Poland into Microsoft’s global cloud ecosystem with the highest security standards.

“Poland is a pioneer in the Central and Eastern European region when it comes to the level of digitisation of public services,” says Magdalena Rzeczkowska, Poland’s finance minister. “The finance sector is no exception with services, such as e-PIT or e-Tax, showing that the Polish public administration can effectively build digital solutions that gain widespread popularity and user sympathy in a short period of time.

“At the same time, making such services available requires ensuring the highest standards when it comes to the security of processed data, which in the current geopolitical situation is gaining additional importance.”

Service availability and resilience is guaranteed by three Azure availability zones in Poland. These zones are unique physical locations, each consisting of one or more datacentres equipped with independent power, cooling and networks.

Microsoft’s cloud region in Poland will enable companies to comply with the European Union’s General Data Protection Regulation (GDPR) and store their most valuable digital assets in Poland, ensuring compliance with data storage and processing regulations.

Innovation: Cloud-powered to adapt and advance

The Microsoft Cloud is designed to help customers bring new solutions to life – meeting today’s challenges and preparing for the future. Digitisation is a key enabler of societal and economic progress, yet only one in 10 Polish businesses are satisfied with their digital maturity.

Microsoft’s Digital Futures Index (DFI) indicates that the more digitally advanced a country is, the more economic progress and societal benefits it experiences. In other words, it is greener, wealthier, more innovative and competitive.

Technological innovation is a critical success factor, especially for companies operating in rapidly changing market environments, such as retail, banking or streaming platforms. It requires maximum operational speed and reducing overload and latency to an absolute minimum. Microsoft says that its Azure Poland Central cloud region will provide significant competitive advantage in this area. Customers will receive tools and capabilities for better business scalability and global expansion, which will allow them to grow and compete in the global market.

According to IDC Research, over the next four years the new datacentre region will help eliminate some of the barriers to cloud adoption within the region and account for approximately 16.5 per cent of the new revenue total (45.7 billion US dollars) through 2026.

A number of Poland’s most innovative organisations, such as Żabka Group, the Ministry of Finance, mBank, Tauron Group and Polpharma, are already using the Microsoft Cloud.

“Building business resilience based on trusted technologies and innovative solutions provides tangible benefits and advantages, so critical in uncertain, unpredictable times,” says Tomasz Blicharski, vice president of the management board of the Żabka Group and managing director of Żabka Future.

“Digital transformation, which we are pursuing in partnership with Microsoft, among others, is one of the pillars of the Żabka Group’s strategy. For years, we have been investing in the development of cutting-edge digital tools, and more than 15 per cent of the people employed in our organisation are involved in projects in the area of innovation.”

Marek Grzegorczyk

Marek Grzegorczyk

Marek Grzegorczyk is an analyst at Reinvantage.

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Case study: Global technology company

1. The Client

A global technology company operating across EMEA, with a regional HQ in Istanbul. The company manages 20+ markets, handling everything from brand campaigns to strategic partnerships.

Role we worked with: The EMEA Head of Marketing (supported by two regional managers).

2. The Challenge

Despite strong products and a respected global brand, the regional team was struggling with:

  • Misaligned strategy across markets → campaigns executed with inconsistent narratives.
  • Slowed growth → lead generation plateaued despite increasing spend.
  • Internal friction → marketing, sales, and product teams disagreed on KPIs and priorities.

Traditional fixes (more meetings, more reporting) only created more noise.

3. The Sprint

We ran a 10-day Remote Reinvention Sprint with the regional HQ team.

  • Day 1–3: Intake → Reviewed decks, campaign data, and plans.
  • Day 4: Sprint Session (90 mins) → Breakthroughs:
    • Sales and marketing had different definitions of “qualified lead.”
    • 40% of spend was going into low-potential markets.
    • The team assumed the problem was lack of budget, but it was actually lack of alignment.
  • Day 5–10: Synthesis → Insights distilled into a Clarity Brief + Insight Canvas.
4. The Breakthrough

The Sprint uncovered that the issue wasn’t budget, but fragmentation.
Three sharp insights unlocked a way forward:

  1. Unified KPIs bridging marketing + sales.
  2. Market prioritisation → shifting budget to 5 high-potential markets.
  3. Simplified narrative → one EMEA core story, locally adaptable.
By just realigning resources and focus, the client could unlock an estimated £250,000 in efficiency gains within the next 12 months — far exceeding the Sprint’s value guarantee. The path to higher returns was already inside the business, hidden by misalignment.
5. From Sprint to Action (4 Pillars Applied)

With clarity secured, Reinvantage didn’t suggest “more projects.”

Instead, we used the Sprint findings to create laser-focused next steps — drawing only from the areas that would deliver the most impact:

  • Readiness → Alignment workshops for sales + marketing teams. New playbooks clarified “qualified lead” definitions and reduced internal disputes.
  • Foresight → A market-opportunity scan identified which 5 countries would deliver the highest ROI, removing the guesswork from allocation.
  • Growth → Guided the reallocation of €2M budget and designed a phased rollout strategy that protected risk while maximising return.
  • Positioning → Built a messaging framework balancing global consistency with local nuance, ensuring campaigns spoke with one clear voice.

Because the Sprint had stripped away noise, these actions weren’t generic consulting ideas — they were directly tied to the breakthroughs.

6. The Results
  • +28% increase in qualified leads across the region.
  • 30% faster campaign rollout due to streamlined approvals.
  • Budget efficiency gains → €2M redirected from low-return to high-potential markets.
  • Internal cohesion → marketing + sales now use a single shared dashboard.
The client came in believing they needed more budget.
The Sprint revealed that what they really needed was clarity and alignment.

With that clarity, the four pillars became not theory, but practical tools to deliver measurable impact.

The Sprint guaranteed at least £20,000 in value — but in this case, it helped unlock more than 10x that within six months.

Case study: Regional VC fund & accelerator

1. The Client

A regional venture capital fund and accelerator focused on early-stage tech start-ups in the Baltics and Central Europe.

The fund had raised a new round and was under pressure to deliver stronger returns while also building its reputation as the go-to platform for founders.

Role we worked with: Managing Partner, supported by the Head of Portfolio Development.

2. The Challenge

Despite a promising portfolio, results were uneven.

Key issues:

  • Scattered portfolio support → no consistent playbook for start-ups, every partner did things differently.
  • Weak differentiation → founders and co-investors saw the fund as “one of many” in the region.
  • Stretched team → too many small bets, not enough clarity on which companies to double down on.

The leadership team knew something was off, but disagreed on whether the issue was pipeline quality, market conditions, or internal capacity.

3. The Sprint

We ran a 10-day Remote Reinvention Sprint with the partners and portfolio team.

  • Day 1–3: Intake → Reviewed pitch decks, pipeline funnel data, and start-up performance reports.
  • Day 4: Sprint Session (90 mins) → Breakthroughs:
    • No shared definition of a “high-potential founder.”
    • Support resources were spread too thin across the portfolio.
    • The fund’s positioning was more reactive than proactive — it didn’t own a distinctive narrative in the market.
  • Day 5–10: Synthesis → Insights consolidated into a Clarity Brief + Insight Canvas.
4. The Breakthrough

The Sprint revealed that the challenge wasn’t pipeline quality — it was lack of focus and positioning.

Three core insights provided the turning point:

  1. Portfolio Prioritisation Framework → defined clear criteria for where to double down.
  2. Founder Success Playbook → standardised support model for portfolio companies.
  3. Differentiated Narrative → repositioned the fund as “the accelerator of reinvention-ready founders.”
These shifts alone gave the fund a path to add an estimated £2M+ in portfolio value over the following 18 months, by concentrating capital and resources where they could move the needle most.
5. From Sprint to Action (4 Pillars Applied)

With clarity from the Sprint, Reinvantage created a tailored support plan:

  • Readiness → Coached partners on using the new prioritisation framework and trained the team on deploying the Founder Success Playbook.
  • Foresight → Ran scenario analysis on regional tech trends, helping the fund anticipate where capital would flow next.
  • Growth → Guided resource reallocation across the portfolio and supported new co-investor pitches for top-performing start-ups.
  • Positioning → Crafted a sharper brand story for the fund, positioning it as the reinvention partner for globally minded founders.
6. The Results
  • 10 portfolio companies onboarded to the new Playbook → greater consistency of support.
  • Raised follow-on capital for 3 top start-ups with the new prioritisation framework.
  • +26% increase in inbound deal flow from founders citing the fund’s new positioning.
  • Stronger internal cohesion → partners aligned on where to focus resources.
The client thought the problem was pipeline quality.
The Sprint showed it was actually lack of clarity and focus inside the firm.

By applying the four pillars, Reinvantage helped turn scattered effort into concentrated value creation.

The Sprint guaranteed at least £20,000 in value; here it set the stage for multi-million-pound upside in portfolio growth.

Case study: International impact Organisation

1. The Client

A large international impact organisation focused on entrepreneurship and economic empowerment.
The organisation runs multi-country programmes across Eastern Europe and Central Asia, often in partnership with global donors and corporate sponsors.

Role we worked with: Senior Programme Director, responsible for regional coordination.

2. The Challenge

The organisation had launched a flagship regional initiative supporting women entrepreneurs, but the programme was underperforming.

Key issues:

  • Fragmented delivery → each country office interpreted the programme differently.
  • Donor frustration → reporting lacked consistency and clear impact metrics.
  • Lost momentum → staff energy was spent on administration rather than scaling success stories.

Traditional programme reviews had produced long reports, but no real alignment or action.

3. The Sprint

We ran a 10-day Remote Reinvention Sprint with the regional leadership team and representatives from two country offices.

  • Day 1–3: Intake → Reviewed donor reports, programme KPIs, and field feedback.
  • Day 4: Sprint Session (90 mins) → Breakthroughs:
    • Donors cared about quantifiable outcomes, but reporting focused on stories.
    • Staff were duplicating efforts across countries, wasting time and resources.
    • The initiative lacked a clear theory of change — everyone described its purpose differently.
  • Day 5–10: Synthesis → Insights distilled into a Clarity Brief + Insight Canvas.
4. The Breakthrough

The Sprint revealed that the issue wasn’t donor pressure or programme design — it was a lack of shared framework and alignment.

Three critical insights reshaped the path forward:

  1. One Unified Theory of Change → agreed narrative for why the programme exists.
  2. Core Impact Metrics → clear, comparable KPIs across all countries.
  3. Smart Resource Sharing → digital hub to stop duplication and accelerate knowledge flow.
By eliminating duplicated reporting and clarifying what success looks like, the client saw they could save the equivalent of £100,000 in staff time annually — while also unlocking stronger donor confidence and follow-on funding opportunities.
5. From Sprint to Action (4 Pillars Applied)

Armed with Sprint clarity, Reinvantage proposed a laser-focused support plan:

  • Readiness → Trained programme leads on using the new metrics and integrated them into existing workflows.
  • Foresight → Analysed donor trends and expectations, aligning the initiative with the next funding cycle.
  • Growth → Developed a funding case based on the new unified theory of change, securing higher renewal chances.
  • Positioning → Crafted a regional success narrative and storytelling toolkit, helping them showcase results consistently across markets.
6. The Results
  • 30% less time spent on reporting → freed capacity for programme delivery.
  • Donor satisfaction improved → positive feedback on the clarity of impact evidence.
  • Secured new funding commitment → one major donor increased their contribution by 20%.
  • Stronger internal morale → staff felt they were working with clarity, not chaos.
The client thought it needed better donor management.
The Sprint revealed it needed a shared foundation across its teams.

By anchoring on the four pillars, Reinvantage turned alignment into efficiency gains and fresh funding opportunities.

The Sprint guaranteed at least £20,000 in value; here it unlocked both six-figure savings and future-proofed funding.

Case study: National digital development agency

1. The Client

A national digital development agency tasked with driving the government’s digital transformation agenda, including e-services, citizen portals, and smart city pilots.

Role we worked with: Director of Digital Transformation, supported by IT and service delivery leads from three ministries.

2. The Challenge

The agency had strong political backing but faced hurdles in implementation.

Key issues:

  • Siloed projects → each ministry developed digital tools independently, leading to duplication.
  • Citizen frustration → services were digital in name, but still required multiple logins and offline steps.
  • Funding pressure → international partners demanded clearer impact in the short term.

The agency wanted to accelerate momentum but struggled to get alignment across ministries.

3. The Sprint

We ran a 14-day Immersive Reinvention Sprint with the agency’s leadership and digital focal points from three ministries.

  • Day 1–3: Intake → Reviewed strategy docs, donor reports, and citizen feedback data.
  • Day 4: Immersive Sprint Session (half-day) → Breakthroughs:
    • Each ministry had different definitions of “digital service.”
    • 20% of budget was going into overlapping pilot projects.
    • Citizens’ top frustrations were known — but not prioritised.
  • Day 5–14: Synthesis → Insights consolidated into a Clarity Brief + Insight Canvas.
4. The Breakthrough

The Sprint revealed that the biggest blocker wasn’t lack of funding, but lack of shared priorities.

Three practical insights stood out:

  1. One Definition of Digital Service → agreed across ministries.
  2. Quick-Win Prioritisation → focus on top 3 citizen pain points (ID renewal, business registration, healthcare booking).
  3. Shared Resource Map → pool budgets to eliminate duplication.
These changes alone allowed the agency to unlock £75,000 in immediate savings and deliver 2–3 visible improvements in the next quarter — meeting donor expectations and building citizen trust.
5. From Sprint to Action (4 Pillars Applied)

Based on the Sprint clarity, Reinvantage proposed a modest, targeted package of support:

  • Readiness → Facilitated inter-ministerial workshops to embed the “one digital service” definition.
  • Foresight → Analysed citizen feedback trends to shape the quick-win roadmap.
  • Growth → Supported the reallocation of funds to joint projects, reducing overlap.
  • Positioning → Crafted a communication plan highlighting early digital wins to donors and citizens.
6. The Results
  • 2 pilot services integrated into the central portal (ID renewal + healthcare booking).
  • Budget savings of £75,000 from eliminating overlapping projects.
  • Citizen satisfaction up modestly → call centre complaints on digital services dropped by 12%.
  • Donor confidence improved → short-term impact report received positive feedback.
The client thought it needed more funding and bigger projects.
The Sprint revealed it first needed clarity and alignment.

By applying the four pillars to a targeted scope, Reinvantage helped deliver visible results within a single quarter — proving progress to citizens and donors and laying the groundwork for deeper transformation.