Privacy policy

1. Introduction

This Privacy Policy outlines how Reinvantage ("we", "us", "our") collects, uses, and protects your personal data when you visit Reinvantage.org ("the Site"). We are committed to ensuring your privacy is protected in accordance with UK GDPR and other applicable data protection laws.

By using the Site, you consent to the collection and use of your personal information as described in this Privacy Policy. We may update this policy periodically, and continued use of the Site after such updates constitutes acceptance of any changes.

2. Information we collect

We may collect the following types of personal data:

  • Personal details: Name, email address, phone number (when provided voluntarily, e.g., for memberships, event sign-ups, or purchases).
  • Transaction data: If you make a purchase, we process payments through third-party services (e.g., Stripe, PayPal) but do not store payment details.
  • Technical data: IP address, browser type, operating system, and website usage data via analytics tools.
  • Cookies and tracking data: To enhance user experience and improve our services.

3. How we use your information

We use personal data to:

  • Provide access to content, memberships, and services.
  • Process purchases and manage subscriptions.
  • Improve our website, services, and user experience.
  • Comply with legal and regulatory requirements.
  • Send relevant communications, including newsletters and updates (with user consent).

We will never sell or share your data with third parties for marketing purposes without your explicit consent.

4. Cookies and tracking technologies

A cookie is a small file stored on your computer to improve user experience. We use cookies to:

  • Analyse traffic patterns and website usage.
  • Recognise user preferences for a tailored browsing experience.
  • Improve website security and performance.

There are two main types of cookies:

  • Session cookies: Temporary and deleted when you close your browser.
  • Persistent cookies: Remain stored on your device until deleted or expired.

We use Google Analytics to collect anonymised website usage data. Google’s privacy policy is available here.

You can manage cookies via your browser settings or visit AllAboutCookies.org for further guidance.

5. Data security and retention

We take reasonable steps to protect your personal data from loss, misuse, and unauthorised access. Personal data is retained only as long as necessary for the purposes outlined in this policy and deleted upon request unless legally required to retain it.

6. Your rights under UK GDPR

You have the right to:

  • Access the personal data we hold about you.
  • Request corrections to inaccurate data.
  • Request deletion of your data (where applicable).
  • Restrict or object to certain data processing.
  • Withdraw consent for marketing communications.
  • File a complaint with the UK’s Information Commissioner’s Office (ICO) if you believe your data is being misused.

To exercise your rights, contact us at complaints@reinvantage.org.

7. Third-party links and external services

Our Site may contain links to third-party websites. We are not responsible for their privacy practices, and users should review their policies before providing personal data.

8. Contact Information

For any questions regarding this Privacy Policy, contact us at:

Reinvantage
7 Bell Yard, London, WC2A 2JR, United Kingdom

Email: office@reinvantage.org

 

By using this Site, you agree to the terms of this Privacy policy.